We believe in empowering you to develop a better relationship with your body. Your commitment
combined with the right treatment plan will give you the best results.

INTERESTED IN BECOMING
A NEW PATIENT?

Please read our A New Health Journey PDF to learn about how we practice and what to expect as a patient. All your questions are answered here!

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YOUR HEALTH IS AN INVESTMENT

APPOINTMENTS, FEES AND POLICIES

YOUR INITIAL VISIT

Every person has an image of optimal health and well-being. Our intention is to discover your best self and guide you along your unique path of healing. We begin with addressing and removing any obstacles to cure. During your initial 90-minute virtual visit we will assess your health, past medical history and goals. Lab tests are recommended to establish a definitive diagnosis and guide treatment. You will be asked to fill out extensive health questionnaires to help guide us through your medical history. All of our consultations are now fully virtual.

NEW PATIENTS WITH CHRONIC DISEASES (LYME, CANCER, AUTOIMMUNE)

Chronic disease visits take a longer time to review and evaluate. Going through years of history requires time. Clients deserve undivided time and attention when evaluating their sensitive information, which is why we allot 2 hours for such visits. For such cases, please schedule the appropriate appointment, “Initial Visit Chronic Diseases.” Length of appointment will be determined by our staff’s assessment of your health history.

MEDICAL RECORDS RELEASE

You will be able to access all of your labs and diagnostic tests that are performed at Indigo through our Patient Portal. You are responsible to keep your own health records to share with other health care providers. Indigo will not be responsible for faxing and copying your records at a short notice and we may not be able to honor your request. A service charge may apply.

CANCELLATION POLICY

All patients are required to provide a valid credit card in order to schedule any appointment. If you fail to cancel your appointment within 48 hours, you will be charged the full fee of the appointment.

E-MAIL SERVICE POLICY

Our practitioners are unable to answer personal medical questions via e-mail. All communication will be done through the Patient Portal’s secure messaging. If you have a specific question regarding your protocol or another health matter, a Follow-Up visit may be needed.

LAB TESTING

Any labs performed at Indigo will have a lab draw processing fee. You are required to come back for a follow-up visit to discuss your results for any labs you perform with our practitioners at Indigo. Results will not be released to you without a Follow-Up consultation. Please understand this prior to lab testing with us.

INSURANCE REIMBURSEMENT

Indigo does not provide insurance billing services. At the end of your visit, you will find your Encounter Form in your Patient Portal. It is an itemized receipt with all of the appropriate insurance codes necessary to submit your claims for reimbursement. Our Naturopathic doctors are currently not preferred providers for any insurance company. Many insurance companies cover our visit fees as “Out of Network” providers, and the reimbursement will vary according to your specific contract. Medicare will not reimburse for services rendered by our providers.

Please note that Indigo does not accept insurance checks (3rd party). Indigo does not interact with insurance companies for billing or to pre-authorize for compounding medicines or pharmaceuticals. If absolutely needed that one of our practitioners is required to discuss your case with a provider at your insurance company, a billable fee will apply.

PAYMENT POLICY

Payment is due at each visit. Visits are based on time spent with patient and complexity of visit. Visit fees are subject to change accordingly.

PARKING

Available either outside at the parking meters or inside our building’s garage. Parking validation is unavailable. If parking by meters, please read signs carefully to avoid being towed.

READY TO BECOME A PATIENT?

Download the New Health Journey PDF and learn about our fees, how we practice and what to expect as a client. All your questions answered. Have more questions? Talk to us about your health at (202) 298-9131.

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OUR SERVICES

WHAT WE TREAT
  • Acne, Eczema, Psoriasis & other Skin Conditions

  • Adrenal Disorders

  • Allergies

  • Anti-Aging & Healthy Aging

  • Anxiety & Depression

  • Arthritis

  • Autoimmune Disease

  • Bladder Infections

  • Cancer & Cancer Prevention

  • Candida

  • Chronic Diseases & Infections

  • Diabetes, Pre-Diabetes, Insulin Resistance, Metabolic Syndrome

  • Digestive Disorders

  • Fatigue & Chronic Fatigue

  • Food Sensitivities

  • Gadolinium Toxicity

  • Headaches & Migraines

  • Heart Health (Atherosclerosis, High Blood Pressure, High Cholesterol, Palpitations)

  • Hormonal Imbalances

  • Insomnia & Sleep Disorders

  • Men’s Health (Prostatitis)

  • Pain Management

  • Parasites

  • Respiratory Conditions (Asthma, Bronchitis, Emphysema, COPD)

  • Scars

  • Sinus Conditions

  • Thyroid Disorders

  • Weight Management

  • Women’s Health (Infertility, PCOS, PMS)

SPECIALTY LABS

PATIENT RESOURCES

True wellness is more than the supplements you take and the food you eat. True wellness feeds your mind, body and soul. We want you to thrive in all areas of your life. To help guide you on your journey, we have compiled the following resources.

READING LIST

DOCUMENTARIES

NEWSLETTERS

WHAT OUR PATIENTS SAY

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